Elevated Indexer API latency

Incident Report for dYdX Chain

Resolved

This incident has been resolved.
Posted Aug 05, 2024 - 11:21 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 05, 2024 - 11:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 05, 2024 - 11:14 UTC

Identified

We are currently experiencing latency issues and intermittent message losses with WebSocket services. All API data remains accurate.
dydx.trade is currently affected - some components may not refresh correctly at this time, including the orderbook. We are continuing to investigate the issue.
Posted Aug 05, 2024 - 10:06 UTC

Update

We are currently experiencing latency issues and intermittent message losses with WebSocket services. All API data remains accurate.
Posted Aug 05, 2024 - 10:06 UTC

Update

We are continuing to investigate this issue.
Posted Aug 05, 2024 - 09:49 UTC

Investigating

We are currently experiencing latency issues and intermittent message losses with WebSocket services. All API data remains accurate.
Posted Aug 05, 2024 - 09:17 UTC
This incident affected: Indexer.