Elevated Indexer API latency

Incident Report for dYdX Chain

Resolved

This incident has been resolved.
Posted Jul 31, 2024 - 20:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 31, 2024 - 17:35 UTC

Investigating

dydx.trade is currently affected - some components may not refresh correctly at this time, including the orderbook. We are continuing to investigate the issue.
Posted Jul 31, 2024 - 16:53 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 31, 2024 - 16:52 UTC

Identified

We are currently experiencing latency issues and intermittent message losses with WebSocket services. All API data remains accurate.

The issue has been identified and a fix is being implemented.
Posted Jul 31, 2024 - 16:52 UTC

Investigating

We are currently experiencing latency issues and intermittent message losses with WebSocket services. All API data remains accurate.
Posted Jul 31, 2024 - 16:14 UTC
This incident affected: Indexer.
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